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Industry Pivot

Author: Esteban Contreras and Scott Doniger

SoLoMo, the term KPCB’s John Doerr coined a few years ago, has been used to define the convergence of social, local, and mobile technologies. The promise of SoLoMo for brick-and-mortar retailers was often described as a silver bullet with which always-on, ultra-connected consumers could be targeted, reached, engaged, sold to, and activated as advocates. This […]

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