- 4:00pm Registration and Cocktails
- 4:30 Welcome and Opening Address
- 4:40pm Transforming Around your Customer
- 5:00pm Socially Driven Rapid Responsiveness
- 5:25pm Using Data to Develop Team Excellence
- 5:50pm Break
- 6:00pm A Live Conversation with The Pivot Advisors
- 6:25pm Winning Buy-In for Digital Investments
- 6:50pm Transforming on Purpose
- 7:15pm Closing Remarks
- 7:30pm Dinner
Pivot Host

FAST COMPANY
J.J. MCCORVEY
SENIOR ASSOCIATE EDITOR
Pivot Advisory Board

AMAZON PAYMENTS
KATHY ZHAO
MARKETING MANAGER

PEPSICO
JOHN ROSS
DIRECTOR OF CUSTOMER SOLUTIONS, DIGITAL ENGAGEMENT

PERNOD RICARD
LUIS SPENCER FREITAS
DIGITAL MARKETING DIRECTOR

JASON COHEN
GLOBAL TECHNICAL LEAD

IBM
ANDY JANKOWSKI
NORTH AMERICA MANAGING PARTNER, SOCIAL CONSULTING

LINCOLN CENTER
DAVID LINK
CHIEF DIGITAL OFFICER

HARPERCOLLINS PUBLISHERS
ANGELA TRIBELLI
CHIEF MARKETING OFFICER

ALEX & ANI
SHIVIKA SINHA
DIRECTOR, DIGITAL MARKETING
Agenda-At-A-Glance






