- 4:00pm Registration and Cocktails
- 4:30 Welcome and Opening Address
- 4:40pm Transforming Around your Customer
- 5:00pm Socially Driven Rapid Responsiveness
- 5:25pm Using Data to Develop Team Excellence
- 5:50pm Break
- 6:00pm A Live Conversation with The Pivot Advisors
- 6:25pm Winning Buy-In for Digital Investments
- 6:50pm Transforming on Purpose
- 7:15pm Closing Remarks
- 7:30pm Dinner
Pivot Host
FAST COMPANY
J.J. MCCORVEY
SENIOR ASSOCIATE EDITOR
Pivot Advisory Board
AMAZON PAYMENTS
KATHY ZHAO
MARKETING MANAGER
PEPSICO
JOHN ROSS
DIRECTOR OF CUSTOMER SOLUTIONS, DIGITAL ENGAGEMENT
PERNOD RICARD
LUIS SPENCER FREITAS
DIGITAL MARKETING DIRECTOR
JASON COHEN
GLOBAL TECHNICAL LEAD
IBM
ANDY JANKOWSKI
NORTH AMERICA MANAGING PARTNER, SOCIAL CONSULTING
LINCOLN CENTER
DAVID LINK
CHIEF DIGITAL OFFICER
HARPERCOLLINS PUBLISHERS
ANGELA TRIBELLI
CHIEF MARKETING OFFICER
ALEX & ANI
SHIVIKA SINHA
DIRECTOR, DIGITAL MARKETING
Agenda-At-A-Glance
